JC Carter at Douglas Elliman Real Estate

Real estate, curated.

04 · What I Would Ask at the Sales Gallery

Menu
Stone under lamplight.
Stone under lamplight.

Issue 1 · Track 04 · The Read

What I Would Ask at the Sales Gallery

Ten questions to ask at a new-development sales gallery in Dallas, and why each matters before you sign.

Connect.Call or text 469-885-2575

Credits

Words
JC Carter
Filed under
The Read · Dallas
Issue
Issue 1 · November 2026

Sources: Tex. Occ. Code §1101.559-.560; Tex. Prop. Code §82.156; Texas Senate Bill 1968; Texas buyer-compensation FAQ, September 2024.

A sales gallery is built to show you the best version of a building that doesn’t exist yet. The models are finished, the light is right, and the people in the room work for the developer. None of that is a problem. It just means the questions have to come from your side of the table.

Here are ten questions to take to a Dallas sales gallery, including the two Douglas Elliman sells: Rosewood Residences Turtle Creek and The Residences at The Dallas EDITION.

1. Which residences are released, and which are under contract?

What’s on the price sheet today may not be the whole building. Ask what’s available now, what’s under contract, and what’s being held for later. The answer tells you how much choice you really have, and whether the plan you like is coming back.

2. What is the deposit schedule, and where are deposits held?

Ask for the schedule in writing: how much, when, and on what trigger, whether it’s paid at signing or in stages along the way. Then ask where the money sits until closing, and under what terms it can be released or returned. On a building you can’t move into yet, the deposit is the part of the price you’ve paid before there’s a home to show for it.

Linen, glass and the city.
Linen, glass and the city.

3. What does the contract say about the delivery date?

Not the date on the brochure. The date in the contract, if there is one, and what the contract says happens if it moves: how far it can move, what notice you get, and what your options are. Ask to see that language before you rely on a timeline.

4. Who represents you in the purchase, and is it in writing?

The sales team represents the developer. Since January 1, 2026, Texas has required a written agreement between a buyer and their agent before the agent shows residential property, so sign it before the first gallery visit, and expect the TREC Information About Brokerage Services notice too. If the building is sold by your agent’s own firm, as Rosewood and EDITION are sold by Douglas Elliman, Texas calls the arrangement intermediary, and it takes the written consent of both parties. Appointments are a separate step the firm decides. If it appoints your agent to your side, they can give you advice and opinions. Without appointments, neither side’s agent may. Ask whether there will be appointments, and ask to see the consent in writing.

Ask, too, how your agent is paid. A Texas buyer’s agent is paid under the written buyer agreement, and any bonus a builder offers has to be disclosed to and authorized by the buyer.

5. How do you register a buyer’s agent, and when?

No Dallas or Texas condo project researched for this issue publishes its registration policy. Elsewhere, some galleries require the agent at the first visit, and some limit how long a registration lasts. Ask the policy before you go, so the first visit counts.

6. Who owns the name on the building?

Branded residences license their names. Both Dallas towers say so on their own sites: Rosewood’s developer uses the marks “pursuant to a license agreement with Rosewood, terminable according to its terms,” and EDITION’s uses them “under a license from Marriott.” Ask what the license covers, how long it runs, and what the condominium documents say about services and the name if it ends.

The name on the sign and the name on the contract can differ. Rosewood Residences Turtle Creek is 3555 Dickason Condominium. The Residences at The Dallas EDITION will legally be The Residences at Chalk Hill Condominium. Your documents will use the legal name, so learn it on day one.

8. What can change between the rendering and the residence?

Both towers state in writing that the materials, designs, square footages, features and amenities in their renderings are subject to change. Ask what has changed already, what the developer can still change after you sign, and what notice you get. Then hold the plan, the square footage and the finish schedule in the contract against the model you’re standing in.

9. What will the association cost, and who sets the other fees?

Ask for the proposed association budget and the reserve plan. In a hotel-residence, ask what else there is: EDITION’s disclosures say some amenities may carry fees “set by the hotel operator or the applicable condominium association from time to time.” Ask who controls the association now, when control passes to owners, and which fees the hotel operator sets.

10. When do I get the condominium information statement?

Before you sign the purchase contract. If you didn’t receive the statement before signing, or the contract lacks a bold or underlined provision acknowledging receipt and recommending that you read the statement before signing, Texas lets you cancel before the sixth day after you receive it. To cancel, hand-deliver written notice to the declarant or selling unit owner, or mail notice by certified United States mail, return receipt requested, to the offeror or the offeror’s agent for service of process within the five-day cancellation period. In the statement, read the budget, the declaration and the rules, including any limits on leasing.

The order, and why

The first five questions cover what you can buy, on what terms, and who represents you. The next three cover what you’re actually buying. The last two cover what it costs to own. The aim is a decision you make at home, with the documents in front of you, not in the room.

If you’re planning a gallery visit in Dallas, connect with me first, or call or text 469-885-2575.

Up next · Track 05 · The Deal

Seven Townhomes at Lovedale Highlands

  1. 1. What sold at Lovedale Highlands?
  2. 2. What is the difference between selling seven homes and selling one?
  3. 3. What does selling new construction teach you about buying it?
  4. 4. Why does a buyer’s agent need seller-side experience?

Read the track